Privacy Policy
This Privacy Policy explains how Capture Essence processes personal data in connection with its website, inquiries, bookings, photography services, proofing, and file delivery. It applies to visitors, prospective clients, and business customers who interact with our product photography services.
Contact Information
Use the contact details below for privacy questions, access requests, or concerns about this notice.
How We Use Data
We use personal data to respond to inquiries, review product counts and style needs, prepare quotes and delivery plans, schedule sessions, confirm sample setups, produce and edit images, manage proof gallery review, deliver files, handle payments, maintain records, improve the website, and meet legal or accounting obligations. We may also use limited technical data to secure the site, diagnose problems, and understand how visitors use our pages.
Service Providers and Partners
We may share personal data with payment processors, website and hosting providers, communication tools, file delivery services, and other operational vendors that help us run the business. Where third parties process data on our behalf, they are expected to use it only for the services they provide to us.
Legal Disclosures
We may share personal data with public authorities, regulators, courts, or other parties when disclosure is required or permitted by law, or when necessary to protect our rights, property, users, or business operations.
Data We Collect
We may collect contact details, project information, booking details, payment-related records, communication content, reference materials, shot lists, product information, usage notes, proofing feedback, and delivery preferences. We may also collect technical data such as device and browser information, log data, and basic usage data when you visit the website or use our forms and galleries.
How We Collect Data
We receive data when you submit an inquiry, request a quote, book a session, share product details, approve a setup, review proofs, or communicate with us by available contact methods. We also obtain limited information from website interactions, form submissions, and delivery or gallery tools used to complete the service.
Cookies We Use
Our website may use essential cookies to support core functions, session cookies to maintain continuity during a visit, and limited preference or analytics cookies to understand site performance and improve usability. We do not rely on cookies to collect sensitive information.
Cookie Controls
You may manage cookies through your browser settings and, where available, through on-site controls. Blocking some cookies may affect form submission, gallery access, or other site functions that rely on basic session support.
Your Rights
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances and request a copy of information you provided where required by law.
How to Make a Request
To submit a rights request, use the contact details in this notice and describe the information or action you are requesting. We may ask for enough information to confirm your identity and locate the relevant records before responding.
Data Retention
We retain personal data for the period needed to handle inquiries, manage bookings, complete projects, support delivery, maintain business records, and meet legal obligations. When data is no longer needed, we delete it or anonymize it according to our internal retention practices and applicable law.
Changes to This Notice
If we make material changes, we will update the notice on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.